1-844-558-6367  |  SUPPORT@LIQUIDLUMENS.COM

Privacy Policy

 

PRIVACY POLICY

You may be asked to provide information anytime you interact with us, with one of our affiliates, or one of our distributors. The types of information we collect depends on how you use our Site. The following types of information are collected on behalf of Liquid Lumens:

  • Contact Details: Your name, address, telephone number, e-mail address, etc.
  • Financial Information: Your payment card information, billing address, etc.
  • Information related to your purchase: Type of items purchased, quantity of items purchased, etc.
  • Demographic data: Your age, gender, country, preferred language, etc.
  • Data on how you use our Site: Your IP address, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.
  • Children’s data: Our website is directed to and intended for use only by those who are 18 years of age or older. We do not knowingly collect personal information from any person under 18 years of age.

We may collect and receive information from you when you use or access our Site, such as when you make a purchase or fill out a form, communicate with us by email, telephone, in writing, or social media.

Like many websites, we may receive, and store information generated by your activity and information automatically collected from your browser or mobile device when you use or interact with our Site.

We may collect and receive information about you from other sources which may include publicly available services, promotional services, and marketing service providers.

We collect and use your information to improve your experience and so that we can operate more effectively. We also use the information we collect for the following purposes: fulfilling orders; keeping proper records of transactions; customer support (notification of changes in services, responding to inquiries via e-mail, phone, writing, or social media, investigating concerns raised by you, monitoring and improving our customer support responses); conducting data analysis and audits; developing new products; enhancing our website; identifying usage trends and visitation patterns; conducting customer satisfaction, market research, and quality assurance surveys; determining the effectiveness of our promotions; meeting contractual obligations; with your consent, sending you emails and messages about news and new promotions, features, products, and content; monitoring the security of our website; investigating or addressing claims or disputes relating to your use of our services, or as otherwise requested by regulators, government entities, and official inquiries.

We do not sell your name or other personal information to third parties. We may share the information we collect: within Liquid Lumens, with Liquid Lumens’ service providers and business partners such as payment processors and facilitators, cloud storage providers, marketing partners and marketing platform providers, data analytics providers, research partners, consultants, lawyers, accountants and other professional service providers, insurance and financing partners, licensed distributors.

We may share your information other than as described in this policy if we notify you and you consent to the sharing.

We may share your information with third parties for legal reasons or in the event of a dispute. This may include, for example, in connection with or during negotiations of any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company; to comply with a court order, search warrant, subpoena, or other legal process; to comply with regulatory, legal, or administrative requirements of any government or law enforcement authority; and, to establish or exercise our legal rights and to protect and defend us in connection with any threatened or actual legal action, claim or dispute.

We keep collected information to the extent permissible by applicable law as necessary to satisfy or fulfill the following: the purpose for which the information was provided; an identifiable and ongoing business need, such as record keeping; a specific legal or regulatory requirement; and/or a requirement to retain records that may be relevant to any notified regulatory investigations or active legal proceedings.

We store and process personal information inside the United States.

 

Your California Privacy Rights

If you are a California resident, you may request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@liquidlumens.com or write us at: 2990 S Main Street, Ste C, Salt Lake City, UT 84115.

Your Rights

You may choose not to provide us with personal information. If you do this we may not be able to respond to inquiries.

You may turn off cookies in your browser by changing its settings. If you turn off cookies you may continue to use the Site, though certain settings may not work as effectively.

You may opt out of promotional emails and other marketing materials. We will inform you before collecting your data if we intend to use your information for marketing and if third parties are involved. You can unsubscribe from our marketing e-mails at any time by clicking the “Unsubscribe” link contained in the e-mail, or by contacting us at unsubscribe@liquidlumens.com. Withdrawing your consent to receive promotional materials will not prevent us from sending you administrative communications, legal notices, or emails about changes to our Terms of Use, policies, or business practices.